AI-POWERED 💡
Customer Reviews and Ratings
Collect customer ratings and reviews with automated messages or QR codes.
Why customer reviews are important?
Collecting reviews helps to understand customers, improve service, identify strengths and fix shortcomings of your business. This not only increases customer satisfaction but also boosts sales. Moreover, it helps to reduce the number of negative posts online.
Place the QR code for reviews on visible places: on the receipt, on the table or in the restroom. The client scans the code and leave the review immediately in the order or digital menu. A click on the link is needed only.
After making a purchase or receiving a service, the customer is offered to rate the service level. Just one click and the rating is left. If desired, the customer can also add a comment.
As soon as a customer rates the service or writes a review, your team will be notified right in the messenger. This allows you to respond to reviews faster, especially to critical ones. Use the feedback to improve the quality of service.
