The restaurant landscape is evolving, and technological advancements are steering the course. At 7loc, we foresee a future where innovation becomes a defining factor for success in the food industry.
QR Codes
The global shift to QR codes is a cost-effective, contactless solution with a projected market size of $1.3 billion by 2026. This technology, firstly popular in mobile-first countries like China, facilitates contactless ordering, enabling customers to access online menus, place orders, and make payments. Nowadays, it’s becoming a worldwide phenomenon.
Sustainability
Consumers are increasingly conscious of the environmental impact of their food choices. The rise of sustainability, mainly driven by the eco-aware millennial generation, reshapes dining preferences. Restaurants can tap into this trend by offering sustainable options, appealing to a clientele willing to pay more for environmentally friendly products.
Delivery Robots
Delivery robots are becoming integral to the restaurant industry, streamlining the delivery process and enhancing efficiency. As the demand for contactless services continues to rise, delivery robots are poised to play a crucial role in the dining experience.
Community-Driven Solutions
Consumers nowadays desire a deeper connection with their food. Showcasing local, seasonal produce, meats, and beverages, you foster transparency and support communities.
Digital Era Influencing
Platforms like Instagram and TikTok provide spaces to spotlight a restaurant’s distinctive offerings. Collaborating with influencers, especially in the local community, becomes crucial for expanding brand recognition, reaching diverse audiences, and generating excitement around the establishment.
Online Reviews and Reputation Management
Online reviews wield significance, so responding promptly to reviews, emphasizing strengths, and showcasing a commitment to improvement builds trust. Proactively collecting customer feedback through surveys contributes to a continuous feedback loop for enhancement.
Automated Customer Service
Labor shortages are a global challenge, and restaurants apply automated customer systems to streamline communications and payments. Up to 46% of industry pioneers have already automated customer communications and get opportunities to focus on their core strengths and strategic business tasks.
Self-Order Kiosks
Self-order kiosks are not merely a convenience for fast-food enthusiasts; they are reshaping the ordering experience, enhancing comfort, and reducing the likelihood of issues. Integrated AI technology in digital menus allows upselling based on trends and weather conditions.
At 7loc, we are not just witnessing these trends but empowering restaurants to embrace them and navigate the ever-evolving F&B landscape, making it accessible for restaurants of all sizes.
